Returns & Exchanges

At BetterLoveDoll, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns and exchanges on items in original, unworn condition. Please ensure all tags remain attached and the original packaging is intact to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all boutique tags and hygiene seals are still in place.

• 3.
  Ship Your Items

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.