Frequently Asked Questions
Everything you need to know about your BetterLoveDoll experience.
How long does shipping take?
Standard shipping typically takes 5-10 business days. We offer expedited shipping options at checkout if you need your items sooner.
What is your return policy?
We accept returns on all unworn and unwashed items with original tags within 30 days of delivery for a full refund or exchange.
How do I determine my correct size?
Please refer to our detailed Size Guide found on each product page. We provide measurements in both inches and centimeters to ensure a perfect fit.
Are your materials sustainably sourced?
Yes, BetterLoveDoll is committed to ethical fashion. We use high-quality, eco-friendly fabrics and partner with certified fair-trade manufacturers.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but we have a 2-hour window where you can modify or cancel your order by contacting our support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options via Klarna.